🛡️ Safe & Responsible Entertainment

ai77's commitment to responsible gaming

Enjoy entertainment within your limits — ai77 is always ready to help you play safely and mindfully.

21+ For players aged 21 and above only

Gaming is for entertainment, not addiction

At ai77, we believe online casino and sports betting can be an enjoyable form of entertainment — but only when it is played in a controlled and mindful way.

Gaming should be for entertainment, not as an alternative source of income. Always set a budget before playing on our platform and stay within that limit. ai77 provides various tools and support to ensure a safe environment for players in Bangladesh.

Remember: there is no guarantee of winning at gambling. The outcome of every game is entirely random. So never chase losses with bigger bets, and never play with borrowed money.

Our core principles

  • Age verification: Only players aged 21+ can open an account.
  • Deposit limits: Set your own daily or weekly limits as you prefer.
  • Self-exclusion: Temporarily close your account to take a break at any time.
  • Fair play: SSL encryption and verified game engines.
  • Support: 24/7 live chat and email assistance.

Our protection tools

ai77 provides these special features to keep your experience safe.

Deposit Limit

You decide how much money you can deposit each day, week, or month. Once set, the limit takes effect immediately. Reducing the limit is instant, while increasing it requires a waiting period — so you do not make decisions on impulse.

Session Time Limit

Set a session time limit to avoid playing for too long in one sitting. When the time is up, you will receive a reminder. This keeps you aware and puts control of your playing time in your own hands. Keeping track of time is an important part of responsible gaming.

Time-Out Feature

If you feel you need a break, take a time-out. This feature lets you temporarily deactivate your account for a set period — such as one day, one week, or one month. During a time-out, logging in or placing bets will not be possible.

Self-Exclusion

If you feel gaming is getting out of your control, you can use self-exclusion to keep your account completely closed for an extended period. Our support team is always ready to help you through this decision.

Reality Check

Review your gaming history and spending to assess yourself. ai77 sends you regular notifications reminding you how long you have played and how much you have spent. This information will help you make informed decisions.

Age Verification

Age verification is mandatory when registering at ai77. Only individuals aged 21 or above may participate on our platform. Protecting minors is one of our highest priorities.

Warning signs of problem gambling

If you notice any of the following signs in yourself, consider taking a break and seeking help. This is not a sign of weakness — it is a courageous decision to protect yourself.

ai77 is always by your side. Do not hesitate to contact our support team in any situation.

Spending beyond your budget: You are spending more than your set budget and facing financial difficulties.
Chasing losses: You keep playing after a loss trying to win back what you lost.
Hiding the truth: Not being honest with family or friends about how much you play or spend.
Neglecting daily responsibilities: Avoiding work, studies, or family duties to keep playing.
Borrowing to play: Borrowing money from others or going into debt to fund your gaming.
Emotional instability: Feeling restless, irritable, or anxious when you are unable to play.
Unable to stop: Wanting to quit but repeatedly returning to play.

How to use protection tools

ai77's protection features are easy to use — follow the steps below.

01

Log in to Your Account

First, log in to your ai77 account. If you do not have an account, get help from the support team.

02

Open Account Settings

From the profile menu, go to the "Responsible Gaming" section.

03

Set a limit or break

Choose whichever applies — deposit limit, session time, or self-exclusion — and save it.

04

Contact Support

For any issue, talk to us via 24/7 live chat or email — we are always ready.

The golden rules of responsible gaming

Following these simple guidelines will keep your gaming experience enjoyable and safe at all times.

  • Play for entertainment, not income.
  • Set a budget in advance and be prepared to lose that amount.
  • Never play with borrowed money or emergency funds.
  • Stop when you lose — do not place bigger bets to chase losses.
  • Take regular breaks — resting after each session is healthy.
  • Do not play when you are not in a good state of mind — it is hard to make sound decisions under stress.
  • Family responsibilities come first, then entertainment.
  • Avoid making gaming decisions under the influence of alcohol or medication.

Protecting family and loved ones

If there are young children or teenagers at home, take the necessary steps to keep them away from accessing this platform.

Advice for families

Use parental control software on your device. Keep your login details private and never let minors use your account. If you notice any suspicious activity on your ai77 account, inform the support team immediately.

Help someone close to you

If you think someone close to you has developed a gambling addiction, speak with them with empathy and calmness. ai77's support team is also able to provide guidance to family members.

If you need help

You are not alone — ai77 and our support team are always by your side.

ai77 Support Team

Contact us for any questions or assistance regarding responsible gaming. Our team can communicate in both Bengali and English.

Support hours: 24 hours a day, 7 days a week

Live chat: available at the bottom corner of the site

Email:

Addiction counselling

If you feel your gaming habits have gone beyond your control, seeking professional help is important. Reach out to mental health specialists and counsellors in Bangladesh.

Gambling addiction is a mental health condition — it is not the individual's fault. Seeking help at the right time is the first step toward recovery. Talk to your family, friends, or someone you trust.

Remember: Asking for help is proof of courage.

Frequently asked questions

Here are answers to the most commonly asked questions about responsible gaming.

You must be at least 21 years old to open an account and participate in any game or betting at ai77. Age verification is mandatory at registration. No minors are permitted on our platform and we make no exceptions on this matter.

Log in to your ai77 account, go to the Account Settings section, and select the "Responsible Gaming" option. From there you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, contact our support team for help.

Yes, any remaining balance in your account after self-exclusion will be returned in accordance with the applicable terms. For more details, contact our support team — email: [email protected] or via live chat.

A time-out is a short-term break — typically from one day to a few weeks. Once the set period ends, your account is reactivated automatically. Self-exclusion is a long-term solution — it generally lasts at least several months or more, and you cannot reactivate the account on your own during that period.

Start by speaking with them calmly and sharing your concerns. Do not pressure or blame them. If you contact ai77's support team, we can provide you with the relevant information and guidance. Seeking professional mental health support is also highly effective.

Yes, ai77's support team can assist fully in Bengali. Both our 24/7 live chat and email ([email protected]) offer service in Bengali and English. Our support system was built with Bangladeshi players in mind.

Enjoy safely, stay within your limits

We are committed to keeping your experience at ai77 enjoyable at all times.