ai77 Terms and Conditions
Please read the full terms and conditions carefully before using this platform — make sure you have a clear understanding of your rights and responsibilities.
1. General Introduction and Acceptance
Welcome to the ai77 platform. The terms and conditions ("Terms") described in this document apply to the use of all ai77 services — online casino games, sports betting, live casino, and other related features.
By accessing this site or creating an account, you confirm that you have read, understood, and agreed to comply with these Terms in full. If you do not agree with any part of these Terms, please refrain from using this platform.
1.1 Age Restriction
ai77 services are available only to individuals aged 21 years or older. Use of this platform by anyone below the permitted age is strictly prohibited. By registering here, you confirm that you meet the minimum age requirement. For ages 21+
1.2 Changes to Terms
ai77 reserves the right to revise or amend these Terms at any time. Changes will be considered effective as soon as they are published on this page. Continued use of the platform will be taken as acceptance of the updated Terms.
2. Account Registration and Eligibility
2.1 Account Creation Requirements
To create an account on ai77, you must meet the following conditions:
- You must be 21 years of age or older.
- You must provide true, accurate, and complete registration information.
- Only one account per person is permitted.
- You must operate the account in your own name.
2.2 Account Security
You are solely responsible for keeping your login credentials confidential. You are liable for any activity carried out from your account. If you suspect unauthorized access to your account, notify ai77 support immediately.
2.3 Account Verification
ai77 may request identity documents or other paperwork from you at any time for the purpose of verifying your identity. Failure to provide documents may result in the account being temporarily or permanently suspended.
3. Deposit and Withdrawal Policy
3.1 Accepted Payment Methods
The following payment methods are supported on ai77:
For bank transfers, transactions can be made through major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank.
3.2 Minimum Deposit and Withdrawal Limits
- Minimum deposit: ৳100 (for each payment method)
- Minimum withdrawal: ৳500
- Withdrawal processing time: 15 minutes to 2 hours
3.3 Withdrawal Process
Account verification must be completed before submitting a withdrawal request. ai77 may request documents for additional verification on any transaction. ai77 reserves the right to suspend transactions in cases of fraud or suspicious activity.
3.4 Fund Security
ai77 keeps all financial transactions secured through SSL encryption. Your account balance is safe and protected.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New members at ai77 can receive a 120% bonus of up to ৳20,000 on their first deposit. For example:
- ৳1,000 deposit → ৳1,200 bonus → total balance ৳2,200
- ৳34,000 deposit → ৳20,000 bonus → total balance ৳54,000 (bonus capped at maximum limit)
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times (15x), calculated on the bonus amount only — not on the deposit amount. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before bonus winnings can be withdrawn.
4.3 Bonus Usage Conditions
- Bonus funds cannot be withdrawn before the wagering requirements are met.
- ai77 reserves the right to modify or withdraw any bonus offer.
- Misuse of bonuses or claiming bonuses through multiple accounts may result in account termination.
- Each promotional offer may have its own specific terms; in such cases, the terms of that specific offer will apply.
5. VIP Program and Loyalty Rewards
ai77's VIP program has five tiers, and players can advance to higher tiers through regular play. The weekly cashback benefit increases with each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.4% weekly cashback
- Gold: up to 0.6% weekly cashback
- Platinum: up to 0.8% weekly cashback
- Diamond: up to 1.0% weekly cashback
Players can advance to higher tiers based on regular participation at ai77 and loyalty to the platform. Contact the support team for more details on VIP benefits.
6. Gaming Policy and Fair Play
6.1 Fair Play Commitment
ai77 believes in fair play. All our games are operated by certified software providers and use Random Number Generator (RNG) technology, which keeps every outcome completely unbiased and unpredictable.
6.2 Prohibited Activities
The following activities are strictly prohibited on ai77:
- Any form of fraud or deceptive behaviour.
- Attempting to manipulate game outcomes using software or any other technique.
- Claiming bonuses through multiple accounts.
- Money laundering or illegal financial activity.
- Misconduct or harassment toward other users.
If such activity is detected, ai77 reserves the right to terminate the account and seize the associated balance.
6.3 Technical Errors
ai77 reserves the right to void any transaction or game outcome resulting from a technical error in software or hardware. In such cases, the relevant amount will be returned to your account.
7. Sports Betting Terms
7.1 Betting Rules
ai77's sports betting section offers the opportunity to bet on various sports including cricket, football, and kabaddi. All bets will be settled in accordance with the applicable rules.
7.2 Bet Cancellation Circumstances
A bet may be considered void in the following circumstances:
- If an event is cancelled or suspended and does not resume within the scheduled time.
- If incorrect odds are displayed due to a technical error.
- If the result of an event is disputed or uncertain.
7.3 Maximum Bet Limits
ai77 reserves the right to set maximum bet amounts on various events and markets. Contact the support team for more details.
8. Responsible Gaming Policy
ai77 places the highest priority on responsible gaming. We believe that gambling should be a form of entertainment, not a source of addiction.
8.1 Self-Control Tools
ai77 provides you with the following tools:
- Deposit limits: The ability to set daily, weekly, or monthly deposit limits.
- Temporary break: The option to temporarily close your account for a set period of time.
- Self-exclusion: The ability to close your account for an extended period.
To learn more about these tools, visit our Responsible Gaming page or contact the support team.
8.2 Minor Protection
ai77 is committed to fully protecting minors from gaming. If you suspect that a minor is using your account, notify ai77 support immediately.
9. Privacy and Data Protection
ai77 is fully committed to protecting your personal information. We collect, use, and protect your data in accordance with our Privacy Policy.
9.1 Purpose of Data Use
- Account management and verification.
- Processing financial transactions.
- Providing customer service.
- Fulfilling applicable legal obligations.
- Providing relevant promotional information (with your consent).
9.2 Data Security
All data is protected by SSL encryption technology. ai77 never sells your personal information to third parties.
10. Account Suspension and Termination
10.1 ai77's Rights
ai77 reserves the right to temporarily suspend or permanently terminate any account in the following circumstances:
- Violation of these Terms.
- Fraudulent or deceptive activity.
- Suspicion of money laundering.
- Providing incorrect or false registration information.
- Use of the account by a minor.
10.2 Voluntary Account Closure
You may request to close your account at any time. Any existing balance (provided wagering requirements have been met) can be withdrawn before the account is closed. Contact the support team.
11. Limitation of Liability
ai77 strives to provide a safe and reliable service. However, ai77 is not liable in the following circumstances:
- Any loss caused by your own actions or negligence.
- Issues caused by the failure of a third-party network or service.
- Service disruption due to circumstances beyond our control (Force Majeure).
- Problems related to your device or internet connection.
To the maximum extent permitted by law, ai77's total liability is limited to the amount of funds held in your account.
12. Complaint Resolution Process
If you have a complaint, we are committed to resolving it promptly and fairly.
12.1 How to Submit a Complaint
- First, raise your complaint through ai77's live chat support.
- If the issue is not resolved via live chat, send a detailed complaint to [email protected].
- After receiving your complaint, ai77 will review it and respond within a reasonable time.
12.2 Support Services
ai77's customer support team is available 24/7 via live chat and email in both Bengali and English. Support email: [email protected]
13. Miscellaneous Provisions
13.1 Entire Agreement
These terms and conditions, the privacy policy, and any other applicable guidelines together form the entire agreement between ai77 and you.
13.2 Severability
If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
13.3 Language
These terms and conditions are written in Bengali. In the event of any dispute, the Bengali version will be considered authoritative.
13.4 Contact
For any questions regarding these terms and conditions, email us at [email protected] or reach us via live chat.
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